|
We guarantee all our workmanship
is of the highest quality and promise to carry out any
alterations free of charge on any tailored uniforms
found to be ill fitting.
However, in the unlikely event that your not completely
satisfied with your uniform and would prefer to return
for a refund you must notify us within 7 days following
the day of receipt of your order following the procedure
outlined below. We will make a full refund within 30
days on faulty or shoddy workmanship. Unfortunately
we cannot make refunds on worn, soiled or damaged kits.
Refunds or suitable replacements
will be offered on all goods found to be of unsuitable
quality.
For all other items
We will accept the return of all other items only if
they are unopened and in their original condition. You
must notify us of your intent within 7 days after the
day you receive your order. A full refund will be made
within 30 days of cancellation. We require our customers
to cover the cost of returning unwanted orders. A deduction
will be made from the refund for the collection of unwanted
goods not returned by the customer.
If you are returning an item because of an error on
our part or because it is defective, we will be happy
to refund the delivery charges incurred in sending the
item to you and your costs in returning it to us.
To return an item:
For Made-to-Measure items please email sales@messkitonline.co.uk
stating the reason for your dissatisfaction and we will
contact you with details of the return procedure. For
all other items please enclose a note giving the reason
for the return, wrap the package securely and send the
package to the address below. In the case of a defective
product, please provide a full description of the fault
and return the defective item in its original box (if
any), with all warranty cards, licences, manuals and accessories.
Then send the package to the address below:
Goodalls Tailors,Butcher Lane, Rothwell, Leeds LS26 0DB United Kingdom
Note: For your protection we recommend
that you use a recorded-delivery service.
This returns policy does not
affect your statutory rights.
|
